In the first 30 seconds of a prospect call, based on what you say and how you say it, your prospect will evaluate whether it’s worth investing time in listening to you and continuing the conversation. You need to demonstrate in the first 30 seconds that continuing the conversation is in their interests. If you… Read more…
Fundraising & Corporate Partnerships
Richard is regularly invited to speak at fundraising conferences and events on the subject of engaging corporate partners, applying business development techniques to fundraising and maximising fundraising performance. His focus is to ensure that the passion fundraisers have for their cause translates into their desired outcomes. Richard assists organisations involved in Fundraising in a variety… Read more…
Creating Value for Clients and Sponsors
If you want to increase your chances of retaining your partners and clients I highly recommend you focus on helping them to derive value from what you have sold them. Too many people sign partnership agreements, purchase software, take stands at exhibitions, then don’t make the most of the opportunity and complain when they don’t… Read more…
Retaining clients, customers, sponsors and donors
We all have experiences daily as consumers; from purchasing a cup of coffee, to visiting the gym, to paying bills. We tend only to only remember the exceptionally good or exceptionally bad experiences, which we then recount to friends and colleagues. Too often a business will lose our custom, because one aspect of the experience… Read more…
How to service sponsors & clients effectively
Having just run a workshop for the clubs from a major national sporting organisation on the topic of effectively servicing sponsors, I would like to share with you some tips on effective servicing which can be applied to servicing clients, customers, sponsors and donors. The importance of effective servicing The importance is the lifetime $… Read more…